FAQ
ARE YOUR PRODUCTS AUTHENTIC?
YES. ALL OUR TRAINERS ARE 100% AUTHENTIC, BRAND NEW, SOURCED DIRECTLY FROM AUTHORIZED SUPPLIERS AND DELIVERED WITH THE ORIGINAL BOX AND TAGS.
WHAT IS THE AVERAGE DELIVERY TIME WITHIN THE USA?
THE AVERAGE DELIVERY TIME IS 3 TO 7 BUSINESS DAYS ACROSS THE USA. WE ALSO OFFER AN EXPRESS DELIVERY OPTION OF 1 TO 2 BUSINESS DAYS.
WHAT IS YOUR RETURNS AND EXCHANGES POLICY?
YOU MAY RETURN OR EXCHANGE ANY PRODUCT WITHIN 14 DAYS OF RECEIVING IT, PROVIDED IT IS UNWORN, IN ITS ORIGINAL PACKAGING, AND WITH ALL TAGS ATTACHED.
DO I NEED TO PAY FOR RETURN SHIPPING?
FOR CUSTOMERS WITHIN THE USA, WE PROVIDE A FREE RETURN LABEL FOR THE FIRST EXCHANGE OR RETURN. FOR INTERNATIONAL RETURNS, THE SHIPPING COST IS THE CUSTOMER’S RESPONSIBILITY.
HOW CAN I TRACK MY ORDER?
ONCE YOUR ORDER HAS BEEN DISPATCHED, YOU WILL RECEIVE AN EMAIL WITH A TRACKING LINK TO FOLLOW YOUR DELIVERY IN REAL TIME.